Karrie Carlin, CEO

Karrie has been in organization and strategy consulting with business clients in all types of industries since the late 1990s.  She founded Performance Impacts, LLC in 2009 and has worked with large Fortune 100 companies to smaller, family-owned businesses and non-profit organizations. Her expertise includes change integration, organizational development, succession planning, executive coaching, leadership assessment, leadership and team development, and strategic planning. Karrie has assisted many organizations with enhancing the performance of their business and talent in order to achieve its business objectives. Prior to Performance Impacts, Karrie led the Human Capital consulting practice for MarketSphere Consulting in St. Louis. She also led the Learning and Organizational Effectiveness Consulting Team at Edward Jones. Karrie initially began her career as a senior consultant in the Strategy, Organization and People Practice at Arthur Andersen both in Chicago and St. Louis.

Some of Karrie's favorite client engagements included working with:

• Ameren Corporation

• BJC Healthcare

• H&R Block

• General Motors

• Edward Jones

• Washington University, St. Louis

• Ameritrade

Karrie has her Masters in Human Resource Management from Washington University. She is also on the Women's Leadership Council for the Humane Society, St. Louis University's Law School HR Advisory Board, on the board of the Notre Dame Women's Club of St. Louis and and was recently accepted into Forbes Coaches Council in 2019. Karrie also teaches at Washington University in the Human Resource Management graduate program.

“Teaching at Wash. U. has been a valuable experience in that my students generally don’t have experience in large organizational change projects and so watching them soak up the concepts and practical ways to manage large scale projects is a great way for them to gain new skills they can take back to any job”.

Karrie has also been very involved in working with the non-profit community to enhance their strategies, operations, and leadership development.  Over the last few years, she has worked with:

• College Bound

• COCA

• The Magic House

• St. Louis Intership Program

• Missouri Botanical Garden

• Teach for America

Blair Spector, Managing director Strategy and Talent Management

Blair brings 10 years of progressive Human Resources, Talent Development and Organizational Design experience across various industries including transportation, advertising, technology and supply chain/procurement. She has worked in both the private and public sectors at companies ranging from small to large in both workforce and revenue. Currently, as a Talent Management consultant, Blair serves as a business partner and advisor to leadership teams providing consultative services in organizational development, talent development, performance management, strategic planning and culture and change management. Additionally, she coaches clients on leadership development, transition management, career growth, communication and team and individual effectiveness. Prior to partnering with Performance Impacts, Blair served as a Talent & Organizational Development Leader for Enterprise Holdings in St. Louis. She held the role of Associate Director of Human Resources at Foote, Cone & Belding (FCB) in Chicago prior to her role at Enterprise.

Blair holds a Bachelor’s of Business Administration from the Goizueta Business School at Emory University. She is a Certified Executive Coach through the Center for Executive Coaching and is in progress to be a Professional Certified Coach (PCC) through the International Coach Federation. She is also a certified Professional in Human Resources (PHR) through the HR Certification Institute.

Erica North, Director, Strategy & Organization Development Consultant

Erica brings over 10 years of Organization Development, Talent Development and Human Resources experience across diverse industries and in both large and small organizations. Erica’s passion is in helping businesses achieve success through strategic talent solutions at the individual, team and organizational level. Prior to partnering with Performance Impacts, Erica held progressive leadership positions in organization development at a privately held, global technology organization. During Erica’s time there, she helped establish a talent development function, evolved the organization’s performance management and talent calibration processes, defined their competency model and coached leaders to be more effective in their roles, while helping to develop them for future roles.  She also held a key role within a Fortune 500 telecommunications organization where she assisted in the establishment of an organization development function and implementation of a new performance management process and system.  Erica’s background also includes Human Resources experience in the financial and retail industries.

Erica holds a Master’s in Industrial/Organization Psychology from Southern Illinois University – Edwardsville.  Her expertise is partnering with leadership to improve individual and organizational performance through organizational development, strategic planning, competency modeling, performance evaluation, training, and developmental coaching.

Lou Forbringer, Talent MANAGEMENT consultant

Lou has extensive experience in accelerating the development of individuals, helping them realize their potential and increasing their value to their respective organizations. He brings more than 30 years of corporate and consulting experience working with organizations in the areas of executive coaching, leadership development, organization development and linking human capital strategy with organizational strategy designed to drive measurable results. The combination of having the experience of leading organization-wide initiatives both as an external consultant and as a corporate executive provides him a unique perspective. His experience as an external consultant has honed his ability to design and implement specifically tailored initiatives appropriate to meet an organization’s needs. His experience as a corporate executive has honed his ability to “get things done” within the context of a corporation. In his most recent internal position, Lou was responsible for organization-wide Strategic Talent Management for a healthcare organization with more than 80 facilities and 80,000 employees. Included among his responsibilities was the leadership of organization’s executive coaching program, its internal coach development program, and also served as an executive coach.

Lou holds a Ph.D., Industrial/Organizational Psychology, University of Akron, an M.A., Industrial/Organizational Psychology, University of Akron and a B.A., Psychology, Allegheny College.

Lou Gerst, Talent MANAGEMENT consultant

Lou has extensive experience in accelerating the development of individuals, helping them realize their potential, and increasing their value to their respective organizations. He brings more than 30 years of corporate and consulting experience working with organizations in the areas of executive coaching, leadership development, organization development and linking human capital strategy with organizational strategy designed to drive measurable results. 

Lou worked to achieve a Master’s of Arts degree in Industrial and Organizational Psychology from Southern Illinois University at Edwardsville as a full-time student while also working full-time as a probation and parole officer for the state of Missouri. He has worked as a leadership consultant for more than 20 years, training groups and coaching individuals at all levels in a wide variety of organizations. He is as comfortable working with a front-line leader on the manufacturing floor as he is with the CEO of the plant.

His most important role is that of a father and husband. He partners with his wife, Melissa in raising two sons and a daughter to be strong, responsible, successful adults. In his free time, he can be found playing golf, coaching baseball, or fishing with his children.

Alex martinez, Operations

Alexandra has been performing operationally, administratively, and operatically for the past 10 years. When not on the opera stage, she enjoys helping organizations succeed at the highest level. Alexandra has helped organizations thrive in many capacities including increasing operational efficiencies and streamlining communications. Her skills have been utilized in a variety of disciplines including academia, consulting, law, and sales. She is committed to bringing creativity and positivity to her team.